Privacy Policy

The store is still under construction. The information below has not yet been updated. Please contact the merchant to confirm the actual policy.

Disclaimer:

The following content is provided for reference only and does not constitute advertising, solicitation or legal advice.

Before publishing the following policy, you should seek independent legal advice. You should carefully read the information provided by SHOPLINE below and modify, delete or add any and all terms and content according to your actual needs. Your access to the following sample content or any links contained herein is not intended to enable you to use or transmit such content and information, nor to enable you to receive such content and information; further, it does not constitute an engagement of legal services between SHOPLINE and any user or browser.

You should not rely on the sample information provided here for any purpose without seeking legal advice from a qualified lawyer or legal professional in your jurisdiction. The information contained in the sample content is provided only as general information, and may or may not reflect the latest legal developments; therefore, SHOPLINE does not promise or warrant that the information in this sample is correct, complete or up to date. SHOPLINE expressly disclaims any liability for any action taken or not taken by you based on any or all content on this page.

In addition, SHOPLINE does not necessarily endorse any third-party content that this page may link to, and accepts no liability for it whatsoever.

If you have customers in Europe or the United States, we strongly recommend that you seek independent professional legal advice.

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{Store Name} Privacy Policy

Last Updated and Effective Date: [Date]

{Company/Business/Individual Name} (hereinafter referred to as "we", "us" or "our"), the operator of {Store Name}, respects your privacy concerns and values our relationship with you.

When you visit the store established by us as authorised by our SaaS service provider SHOPLINE (hereinafter referred to as "SHOPLINE") (hereinafter referred to as the "Store"), we may collect, process and use personal data about you (including your employees and/or representatives, and persons handling matters on your behalf). If you visit or make a purchase on the Store, we may also collect, process and use your personal data. We are fully aware of the importance of personal data to you, and we are committed to ensuring the integrity and security of the Store. This Privacy Policy describes the types of personal data we collect about you, how we use this information, with whom we share it, and the choices available to you regarding our use of this information.

This Privacy Policy will help you understand the following:

• What we collect
• Information you provide
• Why we collect your personal data
• How we use personal data
• How we use cookies and other similar tracking technologies
• How we process, use, share, transfer and disclose personal data
• Your rights and choices
• How we protect personal data
• How to contact us

What We Collect

We may obtain personal data about you from a variety of sources. When you interact with us through our Store, [extensions] [Note: please insert all data collection channels applicable to your business], or by visiting and/or using our social media / social networking pages (or their related store or corresponding applications, such as Facebook and Instagram), we may collect this information. Our products are sold in many department stores or other types of physical stores; if you are a member of our Store and you purchase goods at a physical store, [the relevant records will also be collected by us.] [Note: please confirm whether POS functionality is used] When you visit this Store or our social media / social networking pages (or their related store or corresponding applications), we may also collect certain information about your device or your use by automated means or through technologies such as cookies, web server logs and web beacons.

Categories of Information You Provide

The categories of personal data that the Store may collect about you may include the following: 1. Identification - (1) Identifying an individual (such as a member's name, address, telephone number, email address, etc.); (2) Identifying financial information (such as credit card or financial institution account information, etc.); (3) Government-issued identification (such as a national identity card number, uniform serial number, tax registration number, passport number, etc.); 2. Personal characteristics - Personal description (such as gender, date of birth, size, etc.); 3. Social circumstances - (1) Residence and facilities (such as home address, etc.); (2) Property (such as movable property owned or in respect of which you have other rights, etc.); (3) Immigration status (such as passports, work permits, residence permits, etc.); (4) Lifestyle (such as the types of consumer goods used and details of services, etc.); (5) Membership of charitable organisations or other groups (such as records of participation in legal persons, clubs or other voluntary groups, etc.).

[Note: please make sure to list all content applicable to your business]

Information You Provide

You may provide personal data to us in a variety of ways, for example when you register on our Store, or when you shop on our Store, or through our social media (or its related store or corresponding extensions). The types of personal data you may provide to us (as applicable) include:

• Contact information (for example, name, postal address, email address, mobile or other telephone number, mobile service provider);
• Age and date of birth;
• Gender and preferred language;
• Race, gender and preferred language;
• Username and password
• Payment information (for example, your payment card number, expiry date, delivery address and billing address);
• Purchase history;
• Product preferences and communication channel preferences;
• Content you provide (for example, photos, videos, reviews, articles, survey responses and comments);
• Information you provide to us when you visit our social media pages (for example, your name, profile picture, likes, location, friends list and other information described on the social media network or application registration pages, or details of your location when you use our mobile application);
• Device identifiers, such as information about a device, such as MAC address, IP address or other online identifiers.

[Note: please make sure to list all content applicable to your business]

You provide your personal data to us voluntarily, but if you do not provide your personal data, you may not be able to obtain certain services and promotional activities.

Why We Collect Your Personal Data

The specific purposes for which the Store collects personal data are all to provide you with goods or services, including but not limited to: (1) consumer and customer management and services; (2) consumer protection; (3) online shopping and other e-commerce services; (4) verifying your identity (for example, to protect you from criminal acts such as fraud); (5) resolving various types of disputes (including but not limited to consumer disputes, intellectual property disputes, etc.); (6) promoting secure transaction practices; (7) collecting debts; (8) notifying you of business opportunities, products, services and updates; (9) detecting and protecting you and the Store from errors, fraud or other criminal acts, and monitoring legal compliance risks; (10) investigating potential unlawful acts against personal safety, property safety and breach of contract; (11) fulfilling the Terms and Conditions and the Return and Exchange Policy; (12) acting in accordance with laws and regulations; and (13) any other purposes for which your consent was obtained at the time of collection.

[Note: please make sure to list all content applicable to your business]

How We Use Personal Data

We may use the information you provide for the following purposes:

• Sending you promotional content or other communications;
• Providing you with the information and services you request;
• Contacting you to follow up on or confirm your orders, appointments, returns or refunds, and sending you other non-marketing communications relating to the products and services we provide to you;
• Processing your payments and/or transactions;
• Creating and managing your account, including accessing your purchase history;
• Responding to your enquiries;
• Customising advertising on our Store, social media stores and elsewhere to suit your interests and history;
• Communicating with you and managing your participation in special events, competitions, prize draws, events (if any), surveys and other offers;
• Operating and communicating with you about our social networks or [mobile applications];
• Operating, evaluating and improving our business (including developing new products and services, enhancing and improving our products and services, managing our communications, analysing our products, conducting market research, data analysis and customer relationship management programmes, and performing accounting, auditing and other internal functions);
• Complying with applicable legal requirements, relevant industry standards and our policies;
• Regularly cleaning, linking or merging our records internally or through our service providers to avoid duplication and ensure the accuracy of your information.

[Note: please make sure to list all content applicable to your business, including]

We may also use this information in other ways, and we will give specific notice when we collect the information.

If you provide us with your personal data, we intend to use it for direct marketing purposes, to provide or promote the availability of our goods and/or services. However, we will confirm when we first send you a marketing message that you do not object to receiving such marketing messages; if you do not wish to receive them, you may express your wishes to us when you first receive a marketing message, and you may refuse to receive further marketing messages at any time.

If you provide us with the relevant information and expressly consent to such use, we may use the various types of personal data set out in the "Information You Provide" section above for direct promotion.

Direct marketing communications may be sent to you through a variety of channels, including telephone, post, email, SMS, mobile applications, web applications, social media stores and other means of communication. [Note: include all content applicable to your business] If your consent has been obtained, the personal data you provide in forms, or the personal data you provide when you consent to the above subscription, will also be used by us for that marketing purpose. Our handling of any data transfer issues described in this paragraph will be consistent with the content provided in this Privacy Policy.

If you do not wish us to use your personal data for direct promotion, you may at any time opt out of our direct promotion by following the procedures set out in the "Your Rights and Choices" section below. If you require us to do so, we must stop using your personal data for direct promotion purposes, free of charge.

We will only use the personal data you provide for direct marketing in accordance with the Personal Data Protection Act of the Republic of China. Our direct marketing content may take several forms, including but not limited to marketing mail, email and SMS, the details of which are set out in the sub-sections below.

[Note: if cookies/tracking technologies have been enabled, please insert the following section]

How We Use Cookies and Other Similar Tracking Technologies

What Are Cookies

A cookie is a small file stored on your computer, mobile phone or any other smart terminal device by the Store's server when you log in to the Store or browse the Store's content, usually containing an identifier, the Store name, and some numbers and characters. When you visit the Store again, the Store can recognise your browser through the cookie. Cookies may store user preferences and other information.

(2) How We Use Cookies

When you use our Store, we may collect information such as the device model, operating system, device identifier and login IP address of the data subject through cookies or similar technologies, and cache the data subject's browsing information and click information, so that we can view the data subject's network environment. Cookies allow us to identify you when you visit the Store, continuously optimise the user-friendliness of the Store, and adjust the Store according to your needs. You may also change your browser settings so that your browser does not accept cookies on our Store, but this may affect your use of certain features of the Store.

On the Store we have established with SHOPLINE, with the help of cookies and other similar technologies, we can identify whether you are an existing user or member of ours without needing to log in again and verify your identity on every page.

(3) How to Manage Cookies

You may manage or delete certain categories of tracking technologies according to your preferences. Many browsers have a "Do Not Track" feature that can send a "Do Not Track" request to the Store.

In addition to the controls we provide, you may choose to enable or disable cookies in your internet browser. Most internet browsers also allow you to choose whether to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this setting can be changed. For more information, please refer to the "Help" menu in your Internet browser or the documentation for the device.

[Note: please be sure to check this list against the current cookie list on your store: Privacy Policy (shopline.com).]

The following links provide instructions on how to control cookies in all major browsers:

• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
• IE: https://support.microsoft.com/en-us/help/260971/description-of-cookies
• Safari (desktop version): https://support.apple.com/kb/PH5042?locale=en_US
• Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redir
• Opera: https://www.opera.com/zh-cn/help
• [Note: insert any other advertising services used]

If you use any other browser, please refer to the documentation provided by the browser.

On the Store, you can delete existing tracking technologies by clearing the cache.

When you browse web pages without logging in, we collect the cookies necessary to enable browsing functions, in order to provide you with the relevant services.

Please note that if you refuse to use or delete existing tracking technologies, you will need to change the user settings yourself each time you visit, we may not be able to provide you with a high-quality user experience, and some features may not function properly.

How We Process, Use, Share, Transfer and Disclose Personal Data

(1) Processing and Use

Some of the functions of the Store may be provided by our third-party partners, and we may engage partners (including technical service providers) to process some of your personal data. For example, when you use the automatic payment function, we may ask a third-party payment company to process your credit card information in order to charge you the relevant service fees in accordance with your instructions; when SHOPLINE Pay is used, we may ask third-party service providers to process personal data of you and your customers, and these service providers can facilitate "Know Your Customer" checks as well as transaction monitoring and risk management. [Note: add any other vendors with whom you share this information. For example, sales channels, payment gateways, shipping and fulfilment applications] We will sign confidentiality agreements with third-party service providers to govern the purposes of data processing, the period of processing and the responsibilities of both parties, and will require partners to process data in accordance with our requirements and this Privacy Policy. If you do not agree to partners collecting the personal data necessary to provide the relevant services, you or your customers may not be able to use the relevant services.

(2) Sharing

We will not share personal data with any third party unless one or more of the following applies:

[Note: include all content applicable to your business]

• At your request, or with your prior express authorisation or consent;
• In connection with fulfilling our obligations under laws and regulations;
• Directly related to national security or defence security;
• Directly related to public safety, public health or major public interests;
• Directly related to criminal investigation, prosecution, trial and enforcement;
• For the protection of the material lawful rights and interests of you or any other person, such as life or property, where it is difficult to obtain the consent of that person;
• Where the personal data concerned has been disclosed by you to the public;
• Where the personal data concerned has been collected from lawfully and publicly disclosed information.
• Sharing with SHOPLINE and SHOPLINE's affiliates: In order to provide you with SHOPLINE products and services, make recommendations that may interest you, resolve account issues, and protect the personal and property safety of our affiliates or other users or the public, you acknowledge and agree that we may share personal data of you and your customers with our affiliates. We will only share personal data to the extent necessary and subject to the purposes set out in this Privacy Policy. If we share sensitive personal data, or if our affiliates use and process personal data for different purposes, we will seek your authorisation and consent again.
• Sharing with our third-party partners: We will only share personal data for lawful, legitimate, necessary, specific and explicit purposes, and only share the personal data necessary to provide you or your customers with the relevant services. We will not share personal data that can identify you, except as otherwise provided by law or regulation or with your express authorisation. Generally, these third-party partners are also data controllers, and they will process personal data in their own accounts with your consent. Such partners may have their own separate privacy policies and user agreements.

[If you use third-party marketing applications to collect information about buyer activity on your store, please insert] In addition, when we use the Store, we may use third-party features or services (including apps from the App Store, payment gateways or applications from logistics service providers). Please note that such features or services are provided by third parties. The rules and procedures described in this Privacy Policy do not apply to such third-party features and services. Any information you provide to a third-party store or service will be provided directly to the network operators of those services. Even if you access them through the Store, you must comply with the applicable privacy policies and user agreements of those third parties (if any). We are not responsible for the content of any third-party store or for third-party policies on personal data and security measures. Before providing any personal data to a third party, you should read and understand the third party's privacy policy and user agreement.

(3) Transfer

In principle, we will not transfer control of personal data to any third party, except in the following circumstances:

• At the request of the data subject, or with your prior express authorisation or consent;
• In connection with fulfilling our obligations under laws and regulations;
• Directly related to national security or defence security;
• Directly related to public safety, public health or major public interests;
• Directly related to criminal investigation, prosecution, trial and enforcement;
• For the protection of the material lawful rights and interests of the data subject, such as life or property, where it is difficult to obtain the authorisation or consent of that person;
• Where the personal data concerned has been disclosed by you to the public;
• Where the personal data concerned has been collected from lawfully and publicly disclosed information;
• Where a transfer is made upon a change of operating entity following an acquisition, merger, reorganisation or bankruptcy.

Note: If a transfer is required for the above reasons, we will inform you of the purpose and type of the information and the recipient (and, if sensitive information is involved, we will also inform you) and obtain your consent before the transfer, unless otherwise provided by laws or regulations. The recipient will continue to fulfil the obligations relating to personal data under this agreement. If we go bankrupt or cease operations and there is no recipient, we will delete or anonymise your personal data.

(4) Public Disclosure

In principle, we will not disclose your personal data to the public or to an undefined group, but we may disclose your personal data in accordance with our agreement with you or applicable laws and regulations.

[Note: if an age restriction is required, please insert the following section]

Minors

This Store is not intended for individuals under the age of 18. We do not knowingly collect personal data of children. If you are a parent or guardian and believe that your child has provided personal data to us, please contact us at the above address to request its deletion.

Your Rights and Choices

For the personal data we collect from you, we provide you with certain choices, such as how we use this information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists, or submit a request, please contact us as instructed below.

[Note: include opt-out links for any services in use. Common links include:]

Email Opt-Out

You may at any time tell us not to send you marketing communications by email by clicking the unsubscribe link in a marketing email you receive from us, or by contacting us as instructed in the "How to Contact Us" section below. You may also choose not to receive our marketing emails by sending an opt-out request to {Insert the store's customer service email]. [Note: or insert alternative instructions for sending an opt-out request]

[Note: include all content applicable to your business]

SMS Opt-Out

You may contact us by the means below to ask us not to send you SMS messages.

Social Network Application Opt-Out

To remove or delete our social media application from your social network account, please follow the instructions in the social network.

For Facebook, please refer to the instructions provided in the Facebook Help Centre.

Location Information

When you use our mobile application, you may be asked to provide your location through the mobile application. You may choose not to share your location details by adjusting the location service settings on your mobile device. To refuse to share your location details, please change the relevant settings by following the instructions on your mobile device; otherwise, please contact your service provider or device manufacturer.

Withdrawal of Consent

You may withdraw any consent you have previously given to us, or object at any time on lawful grounds to the processing of your personal data. We will apply your preferences going forward. In some cases, withdrawing your consent to our use or disclosure of your personal data will mean that you cannot take advantage of certain of our products or services.

Viewing, Updating and Amending Personal Data

We may retain and use your information where necessary to achieve the above purposes. You have the right to request access to and receive details of the personal data we maintain about you, to update and correct inaccuracies in your personal data, and to block or delete such information where appropriate. In some circumstances, the right of access to personal data may be restricted by local legal requirements. Before granting access or making corrections, we may take reasonable steps to verify your identity. You may request to view, change or delete your personal data by sending an email to {Insert the store's customer service email]. [Note: our Data Protection Officer] [Note: add the contact information of the data protection authority in your jurisdiction, or of the store. For example: https://ico.org.uk/make-a-complaint/]

How We Protect Personal Data

We maintain appropriate administrative, technical and physical safeguards designed to protect the personal data you provide from accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use. However, no system is perfectly secure, and we cannot guarantee that information about you will remain secure in all circumstances, including the security of your data while it is being transmitted to us or the security of data on your mobile device.

For information on how SHOPLINE retains and protects personal data, please refer to the SHOPLINE Privacy Policy (https://shopline.tw/about/privacy).

How We Update This Privacy Policy

This Privacy Policy may be updated periodically without notice to reflect changes in our personal data practices. We will post a prominent notice on our Store to inform you of any material changes to our Privacy Policy, and will state the most recent update at the top of the policy.

How to Contact Us

If you have any questions or comments about this Privacy Policy, or if you wish us to update information about you or your preferences, please contact us by email at {Insert the store's customer service email].

[Last updated: please enter the latest update date]